Privacy Policy
Good Ground Lawn & Landscaping
Last updated: August 25, 2026
Overview
Good Ground Lawn & Landscaping (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have — with particular attention to information collected through our text messaging program.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (mobile phone number, email address, service address)
- Details about the property and services you request
- Records of communications between you and us, including text messages
- Payment information when you pay for services
Mobile Information and Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we use your mobile number
We use your mobile number only to:
- Respond to inquiries you send us
- Provide quotes and estimates you have requested
- Schedule, confirm, and update you about services at your property
- Answer questions about work in progress or completed
Message frequency
Message frequency varies based on your interaction with us. Most customers receive messages only in response to their own inquiries. Active service customers may receive occasional scheduling and arrival notifications, typically fewer than 10 messages per month.
Costs
Message and data rates may apply. Good Ground Lawn & Landscaping does not charge for text messages, but your mobile carrier’s standard messaging and data rates will apply to messages you send and receive.
Opting out
You may opt out of text messages at any time by replying STOP to any message from us. You will receive a single confirmation message, after which we will send no further texts. Reply HELP at any time for assistance, or contact us using the information below.
Opting out of text messages does not affect your service — we will simply contact you by phone or email instead.
How We Use Other Information
We use the information we collect to provide and improve our lawn care and landscaping services, communicate with you about your account and scheduled work, process payments, and comply with legal obligations.
Information Sharing
We do not sell your personal information. We share information only:
- With service providers who help us operate our business (such as scheduling software or payment processors), and only as needed to perform those functions
- When required by law, subpoena, or other legal process
- To protect the rights, property, or safety of our business, our customers, or others
As stated above, mobile phone numbers and text messaging consent are never shared with third parties for marketing or promotional purposes.
Data Security
We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain customer information for as long as needed to provide services and to meet legal, tax, and accounting requirements.
Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. You may opt out of text messages at any time as described above.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated date.
Contact Us
Good Ground Lawn & Landscaping
212 Baron Creek Trail
Bastrop, TX 78602
Phone: (737) 348-0904
Email: [email protected]